Dear Customer,

Please read the following document in addition to your pre-contract information. You should consider the information given in all documentation before signing your finance agreement.

INITIAL DISCLOSURE DOCUMENT

Who Are We?

Oscar Harper Motors Ltd, our registered address is 17 Loughermore Road, Ballykelly, Limavady, BT49 9PB. Company Reg number N1691551

Email: info@oscarharpermotors.co.uk
Tel: 028 777 22145
www.oscarharpermotors.co.uk

What can we do to help finance your purchase?

Oscar Harper Motors Ltd is authorised and regulated by the Financial Conduct Authority for credit brokerage. Our FCA registration number is 986626. We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products which may have different interest rates and charges. We do not charge a fee for our services. Whichever lender we introduce you to, we will receive a commission from them. The lenders we work with could pay commission at different rates, however, the amount of commission that we receive from a lender does not have an effect on the amount that you pay to that lender under your credit agreement. If you ask us what the amount of commission is, we will tell you in good time before the finance agreement is executed.

Can we give independent financial advice?

No, we are NOT independent financial advisors and are unable to give you independent financial advice. We will give you options available from the credit providers that we work with but no advice or recommendation will be made. You must decide whether the finance products offered are suitable for you.

What can you do if you wish to complain about our services?

We always aim to give an excellent service but if you wish to make a complaint, please contact us in the first instance by writing to us at Oscar Harper Motors Ltd, 17 Loughermore Road, Ballykelly, Limavady, BT49 9PB or by telephoning us on 028 777 22145. We aim to respond to your query within 72 hours and will write to you with a final decision within 8 weeks. Should you remain dissatisfied you may have the right to refer your complaint to the Financial Ombudsman Service for review. Please note this option may not be available for business customers.

Financial Conduct Authority, Exchange Tower, Harbour Exchange Square, Isle of Dogs, London, E14 9SR.

https://www.financial-ombudsman.org.uk Tel: 0800 023 4567